Webinar Visualizing customer experiences

Do you want more understanding among colleagues about your customers? Visualize usage data in a meaningful way? Or more focus in your user research? Visualizing customer experiences in a customer journey can help.

Situations in which visualizing customer experiences helps, the anatomy of a customer journey visualization, and practical tips on how to get started.

Anyone who wants to start bringing customer experiences ‘inside’. For example, Digital transformers, Product owners, CX managers, UX managers, UX designers.

Ineke is an experienced service designer at Informaat. In assignments with clients, she involves customers in such a way that organizations can grow. Not in an economic sense, but in a way that is fair to the challenges of our time. "From which values do you create value for your customers?"